77j Privacy Policy

Introduction

77j ("we", "us", or "our") operates the online casino and sports betting platform available at https://77j.vin (the "Platform"). This Privacy Policy describes how we collect, use, disclose, and safeguard the personal information of users ("you" or "your") who access or use the 77j Platform from Bangladesh and other permitted jurisdictions.

By registering an account or otherwise using 77j, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

This policy applies to all services offered under the 77j brand, including cricket betting, live casino games, slots, crash games, Andar Bahar, Fortune Ox, and any promotional activities conducted on or through the Platform.

Information We Collect

We collect several categories of information to provide you with a secure, compliant, and enjoyable gaming experience. The information we collect falls into three broad categories: information you provide directly, information collected automatically, and information from third parties.

Information You Provide Directly

• Account registration details: full name, date of birth, email address, and username.
• Identity verification documents: national ID card, passport, or other government-issued identification required for KYC compliance.
• Financial information: payment method details such as bKash mobile number, Nagad account reference, Rocket wallet ID, Upay reference, or bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, or other supported Bangladeshi banks.
• Communication data: messages sent through our customer support channels, including live chat and support email.
• Responsible gaming information: self-exclusion requests, deposit limit preferences, time-out settings, and any other responsible gaming declarations you make.

Information Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage data: pages visited, games played, betting history, session duration, click patterns, and interactions with promotional materials.
• Cookies and similar tracking technologies: session cookies, preference cookies, and analytics identifiers — detailed in the Cookies section below.

Information from Third Parties

• Payment processors: transaction confirmation data from bKash, Nagad, Rocket, Upay, Visa, and Mastercard to verify deposits and withdrawals.
• Identity verification providers: results from KYC verification partners used to confirm your identity and age (21+ requirement).
• Fraud and risk partners: flags and signals from anti-fraud systems and responsible gaming registries to protect the integrity of the Platform.

How We Use Your Information

77j processes your personal information only for lawful, specific, and transparent purposes. We do not sell your personal data to third parties. The primary purposes for which we use your information are as follows:

• Account management and authentication: to create and maintain your 77j account, verify your identity, and process your login securely.
• Transaction processing: to handle deposits via bKash, Nagad, Rocket, Upay, and card payments, as well as to process withdrawal requests accurately and promptly.
• Legal and regulatory compliance: to fulfil our KYC, anti-money laundering (AML), and responsible gaming obligations, and to respond to lawful requests from competent authorities.
• Platform improvement and personalisation: to analyse usage patterns, improve game performance, tailor promotional offers, and enhance the overall user experience for Bangladeshi players.
• Customer support: to respond to your enquiries, resolve disputes, and provide assistance regarding deposits, withdrawals, game issues, or account queries.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, cheating, money laundering, and other harmful or unlawful activity on the Platform.

Sharing of Your Information

77j does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances, and only to the extent strictly necessary:

• Service providers and processors: third-party companies that help operate the Platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), KYC verification providers, cloud hosting partners, and customer support software vendors — all bound by strict data processing agreements.
• Legal and regulatory authorities: when we are required by applicable law, court order, or regulatory direction to disclose your personal data, we will comply and, where legally permitted, will notify you of such disclosure.
• Business successors: in the event of a merger, acquisition, or sale of all or part of 77j's business assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy.
• Fraud and integrity partners: anonymised or aggregated signals may be shared with industry anti-fraud networks and responsible gaming registries to protect the wider player community.

We require all third parties receiving your data to respect the security of your personal data and to treat it in accordance with applicable data protection laws. We do not allow our third-party service providers to use your personal data for their own independent marketing purposes.

Cookies and Tracking Technologies

77j uses cookies and similar technologies (such as local storage objects and pixel tags) to operate the Platform, remember your preferences, and improve your experience. A cookie is a small text file stored on your device by your web browser when you visit a website.

You can control the use of cookies through your browser settings. Blocking essential cookies may impair your ability to log in, make deposits, or access core game features. Non-essential cookies (such as analytics and preference cookies) can be disabled without affecting core functionality.

Types of Cookies We Use

• Strictly necessary cookies: essential for the Platform to function — they enable authentication, session management, and secure payment processing. These cannot be disabled without breaking the Platform.
• Preference cookies: store your language setting, display preferences, and other personalisation options to make your return visits more convenient.
• Analytics cookies: help us understand how visitors interact with the Platform — which pages are most popular, which game categories attract the most players, and where users encounter difficulties — allowing us to continuously improve the 77j experience.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. As a general rule, active account data is retained for the duration of your account's lifetime plus a minimum post-closure period required by applicable law or financial regulation.

Transaction records, KYC documentation, and financial data may be retained for a longer period where required by anti-money laundering regulations. After the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

Your Rights Over Your Personal Data

You have meaningful rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your registered email address and the specific request. We will respond within 30 days of receiving your request. Your rights include:

• Right of access: you may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it without undue delay.
• Right of erasure: in certain circumstances (for example, if we no longer need your data for the purpose it was collected), you may request that we erase your personal data. This right is subject to applicable legal and regulatory retention obligations.
• Right to restrict processing: you may ask us to suspend processing of your personal data in certain scenarios, for example while we verify the accuracy of your data following a rectification request.
• Right to data portability: where processing is based on your consent or on a contract with you, you may request that we provide your personal data in a structured, commonly used, and machine-readable format.

To exercise any of the rights above, email us at [email protected] with the subject line 'Data Rights Request' and your full name and registered email address. We will verify your identity before acting on your request to protect your account security.

Data Security

77j implements a robust set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls and role-based permissions for internal systems, regular security audits and vulnerability assessments, and monitoring for suspicious account activity around the clock.

While we take every reasonable precaution to secure your data, no system is entirely immune to risk. In the unlikely event of a data breach that affects your rights or freedoms, we will notify you and any relevant authorities as required by applicable law, within the timeframes specified by those laws.

Third-Party Services and Links

The 77j Platform integrates with third-party service providers necessary for its operation, including game content providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, as well as payment infrastructure partners. These providers process certain data independently under their own privacy policies. We encourage you to review the privacy policies of any third-party providers whose services you interact with directly.

77j is not responsible for the privacy practices of third-party providers. Our Privacy Policy applies solely to data processed directly by 77j in connection with the operation of the Platform.

Protection of Minors

77j is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. All users are required to complete age verification as part of the KYC process before any account is fully activated. If we become aware that we have collected personal data from a person under 21 without verified parental or guardian consent, we will promptly delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at [email protected] so we can investigate and act without delay.

Changes to This Privacy Policy

77j reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or business operations. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users via their registered email address or a prominent notice on the Platform.

Your continued use of the 77j Platform after any changes to this Privacy Policy take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data processing practices, please do not hesitate to reach out to the 77j data team. We are committed to resolving all privacy-related enquiries promptly and transparently.

Our support team is available seven days a week, and privacy-specific requests are handled by our dedicated data team with a target response time of 48 hours on business days and 72 hours over weekends and public holidays observed in Bangladesh, including Eid, Victory Day (December 16), and Independence Day (March 26).

Email us at: [email protected]